To place an order, browse our webstore, select the item and preferred size or variant, then add it to your cart and proceed to checkout. Enter your complete delivery details, and the checkout page will show the shipping options available for your location, including express shipping where applicable and estimated delivery times. You can then choose your preferred payment method: Manual Bank Deposit or PayPal; we currently accept PHP currency only, and additional fees may apply for PayPal Express or other online payments. Before completing your order, review your items, delivery details, shipping option, and total amount carefully. Once everything is correct, complete the payment and checkout to place your order.

We currently accept two payment methods: Manual (Bank Deposit) and PayPal. Manual Bank Deposit is our preferred payment method because it allows direct payment without additional third-party online payment charges and can help us process your order faster. PayPal provides a convenient and secure checkout option, especially for customers paying by card, although additional online payment fees may apply. All available payment options will be displayed during checkout, and our webstore currently accepts payments in PHP (Philippine Peso) only.

This may be due to a missing Barangay field in your shipping address. Before clicking Pay Now, review your Ship To address, fill in the Barangay field if empty, and complete all required fields. See sample screenshots here:
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If issues persist, contact us via live chat or Viber at https://bit.ly/4xWD5cl.

Yes. We currently offer free shipping for orders worth ₱2,500 or more, subject to the shipping options and eligibility shown at checkout. Simply add your items to the cart and proceed to checkout to see whether your order qualifies for the free shipping discount and which delivery options are available for your location. Shipping rates and estimated delivery times will be displayed before you complete your order.

Yes, we offer express shipping for selected areas. Available shipping options and estimated delivery times will be displayed at checkout once you enter your complete delivery details. If express shipping does not appear as an option for your location, please contact us through Live Chat or Viber so we can double-check the available options for you. You may reach us on Viber at https://bit.ly/4xWD5cl

We ship primarily through J&T Express and LBC Express, depending on your location and the available shipping option. Available shipping methods and estimated delivery times will be displayed at checkout after you enter your complete delivery details. If you have a preferred carrier or need help confirming the available option for your area, please contact us through Live Chat or Viber at https://bit.ly/4xWD5cl.

We currently ship within the Philippines for our on-hand items available through the webstore. At this time, standard international shipping is not available directly through our checkout. If you're outside the Philippines and would like to purchase an on-hand item, we may be able to arrange international shipping depending on your destination and requirements. Please contact us through Live Chat or Viber at https://bit.ly/4xWD5cl so we can check the available options for you.

We currently ship within the Philippines for our on-hand items available through the webstore. At this time, standard international shipping is not available directly through our checkout. If you're outside the Philippines and would like to purchase an on-hand item, we may be able to arrange international shipping depending on your destination and requirements. Please contact us through Live Chat or Viber at https://bit.ly/4xWD5cl so we can check the available options for you.

You can track your order using our free integrated tracking tool at https://alasthrift.com/apps/17TRACK. If you're logged in to your customer account, you can also view your tracking information directly from your account and through the tracking details sent to your email. Once your order has been shipped and the tracking information is available, you can use the tracking number to check your shipment status and delivery updates.

If your order has not yet been fulfilled or shipped, contact us via live chat or Viber as soon as possible with your order number and email. Once fulfilled or shipped, cancellation may no longer be possible.

If your order has not yet been fulfilled or shipped, contact us via live chat with your order number and email. Once fulfilled or shipped, address changes may no longer be possible.

Contact us via live chat or Viber before your order is fulfilled. Additional items are subject to availability and may require a separate payment or order adjustment.

Returns or exchanges are not accepted for sizing or fit concerns. We strongly recommend checking the product measurements and size guide before ordering.

Reservations are not automatically guaranteed. Contact us via live chat or Viber at https://bit.ly/4xWD5cl to check if a reservation can be accommodated.

Our webstore is the primary place to browse and order. Contact us via live chat or Viber at https://bit.ly/4xWD5cl if you need assistance.

Promotions vary. Follow our official channels and subscribe to our newsletter for exclusive offers. To verify a specific code, contact us via live chat or Viber.

We currently operate online only and do not have a physical store. Contact us via live chat or Viber at https://bit.ly/4xWD5cl.

Via live chat on our webstore or Viber at https://bit.ly/4xWD5cl.

Contact us directly via live chat or Viber at https://bit.ly/4xWD5cl. Our team will be happy to assist.